Performer Support Group (PSG) Representative

About the Tattoo:

The Royal Edinburgh Military Tattoo is a world-class event, rooted in Scottish tradition, offering audiences an experience like no other. Performed to a live audience of 230,000 each year on the iconic Edinburgh Castle Esplanade, the Tattoo showcases creativity through music, precision performances and dance from military and cultural acts from around the globe.

The success of the Tattoo relies on the connection of performers, staff, and audiences and this enables us to contribute to Services and Arts charities each year. We’re looking for enthusiastic, passionate, and personable people to work with us and join our world-class team.

Duration

This is a temporary position from 21 July – 27 August 2025. Your normal working week is a minimum of 48 hours. Shifts will be allocated on a rota basis, and you will be ‘on call’ for some periods. PSG Representatives receive a fixed fee and are not remunerated on an hourly rate. To support your duties, we will provide you with food and accommodation during this time.

Job Purpose Summary

A key link between The Royal Edinburgh Military Tattoo and a large international cast of performers, co-ordinating all administration and performance matters. You will work as part of a wider Performer Support Group (PSG) to support performer interests and the general success of the event through involvement in a range of tasks.

We are looking for candidates with lots of energy, who can combine excellent organisation and troubleshooting with being an engaging host. You will be completely immersed in the Tattoo experience for the month of August. 

Key Duties and Responsibilities

• Meet groups on arrival and accompany on departure, make freight arrangements, organise luggage transfers and storage as required.
• Respond to welfare, medical and discipline issues as they arise – on-call rota to provide 24hour point of contact within the PSG – and follow reporting structure for escalation/awareness as required.
• Ensure performers are aware of their schedules, updated on all notices for their attention and return forms as required.
• Arrange repairs or other ad hoc services in response to weather.
• Investigate any incidents, following agreed procedures and reporting any issues to Supervisor.
• Prepare assigned performer group schedules and plan ‘performer experience’ activity.
• Daily briefing with PSG Co-ordinators on any issues arising and any transport, feeding, chaperoning etc arrangements.
• Contribute to daily (and end of Season) reporting to the Production Logistics Manager(s) including any issues arising with transport, feeding, chaperoning arrangements etc.
• Be familiar with and enforce compliance with company policies. Understand responsibilities towards the health and safety of all categories of performers.
• Communicate with Production/Event Control in the event of an emergency and follow instruction for performer movement.
• Present a positive impression of the company and uphold our values in all activity.
• Any other reasonable tasks as requested by the Tattoo.

Essential Criteria

• Excellent organisation and co-ordination skills.
• Approachable, confident, and diplomatic communicator.
• Experience of building positive, respectful, and appropriate relationships with stakeholders during short periods.
• Practical leadership and problem-solving skills.
• Proficient in MS Office.
• Experience working with event-based stakeholders.
• A proactive and flexible attitude.
• 18+ years old.

Desirable Criteria

• Clean UK driving licence (23+ years old).
• Experience of planning and delivering visit programmes.
• Previous liaison experience.
• Experience in event organisation.
• Foreign language.
• First aid.
• Military or musical background.

Deadline for applications: Sunday 4 May 2025